At Modish Ink, we combine performance-driven activewear with customer-friendly policies that move with you. Whether you’re navigating our menu from Dresses to Workout Tops or managing a return, we’ve designed every process to be as seamless as our moisture-wicking fabrics.
Shipping Information
Order Processing
We hustle to get your activewear moving:
- Processing Time: 1-2 business days
- Shipping Methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)
Pro Tip: Need your workout gear faster? Choose Standard Shipping for quicker delivery with tracking.
Shipping Areas
We ship worldwide (excluding some Asian countries and remote areas). Our Alabama-based team ensures your package starts its journey with Southern hospitality.
Returns & Exchanges
While we design our activewear for perfect performance, we understand sometimes a return is needed. Our policy is as flexible as our stretch fabrics.
Return Policy Details
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed with original tags attached
- Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
- Processing Time: 3-5 business days after we receive your return
Non-Returnable Items
For hygiene and quality control, we cannot accept returns on:
- Worn workout tops or bottoms
- Items without original tags
- Final sale items (clearly marked)
How to Return
Follow these steps—simpler than choosing between our New Activewear and Pants collections:
- Contact Us: Email [email protected] within 15 days
- Package Items: Use original packaging if possible
- Ship Back: Send to:
Modish Ink Returns
642 Sagamore Dr
Montgomery, AL 36109 USA - Track Your Return: We recommend using trackable shipping
Return Request Template
Copy this into your email for fastest processing:
Subject: Return/Exchange Request – Order #[Your Order Number]
Dear Modish Ink Team,
I would like to request a [return/exchange] for my recent order #[Your Order Number].
Details:
– Item(s) to return: [Product Name, Size, Color]
– Reason for return: [Fit, Style, etc.]
– Preferred resolution: [Refund / Exchange for (specify item)]
I confirm the items are unworn with original tags attached.
My shipping address is:
[Your Address]
[City, State, ZIP]
[Country]
Best regards,
[Your Name]
[Your Email]
Exchange Process
Need a different size of those performance shorts? Exchanges follow the same process—just specify your desired item in your email. We’ll ship your new item as soon as we process your return.
Refund Details
- Timing: 3-5 business days after we receive your return
- Method: Original payment method
- Notification: Email confirmation when processed
Note: Your financial institution may require additional time to post the refund to your account.
Return Shipping
Customers are responsible for return shipping costs unless we made an error or the item is defective. For exchanges, we’ll cover shipping your new item back to you.
Need Help?
Our Montgomery-based team responds faster than our 1-2 day processing time! Email [email protected]—we’re here to help with the same dedication we put into designing our 24seven Comfort Apparel.
