At Modish Ink, we design our activewear for perfect performance—but we understand that sometimes a return or exchange is needed. Our policy is as flexible as our moisture-wicking fabrics, making the process smooth and stress-free.

Our Return Policy

You may return most unworn, unwashed items with original tags attached within 15 days of delivery for a refund or exchange. Please note:

  • Items must be in original condition with all tags attached
  • We cannot accept returns on final sale items (marked as such)
  • For hygiene reasons, we cannot accept returns on worn workout tops or bottoms
Pro Tip: Try on activewear over your own clothes to check fit while keeping items returnable.

How to Initiate a Return or Exchange

Follow these simple steps—as straightforward as our menu navigation from Dresses to Workout Tops:

  1. Contact Us: Email [email protected] within 15 days of receiving your order. Use our template below for fastest processing.
  2. Package Items: Securely pack the items in their original packaging if possible.
  3. Ship Back: Send your return package to:
    Modish Ink Returns
    642 Sagamore Dr
    Montgomery, AL 36109
    USA
  4. Track Your Return: We recommend using a trackable shipping service.

Return Shipping

Return shipping costs are the customer’s responsibility, except in cases of our error or defective items. For exchanges, we’ll cover the cost to ship your new item back to you.

Refund Processing

Once we receive and inspect your return:

  • Timing: Refunds are processed within 3-5 business days
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Notification: You’ll receive an email confirmation when processed

Note: Depending on your financial institution, it may take additional time for the refund to appear on your statement.

Exchange Process

Want a different size or color of those performance shorts? Exchanges follow the same process as returns—just specify your desired item in your email. We’ll ship your new item as soon as we process your return.

Non-Returnable Items

For hygiene and quality control, we cannot accept returns on:

  • Worn workout tops or bottoms
  • Items without original tags
  • Final sale items (clearly marked)

Return Request Template

Copy and paste this template into your email to [email protected] for fastest processing:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Modish Ink Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Item(s) to return: [Product Name, Size, Color] – Reason for return: [Fit, Style, etc.] – Preferred resolution: [Refund / Exchange for (specify item)] I have reviewed the return policy and confirm the items are unworn with original tags attached. My shipping address is: [Your Name] [Your Address] [City, State, ZIP] [Country] Please let me know if you need any additional information. Best regards, [Your Name] [Your Email] [Your Phone Number – optional]

Questions?

Our Montgomery-based customer service team handles returns with Southern hospitality. Email [email protected]—we respond faster than our 1-2 day order processing time!

Remember, our goal is your complete satisfaction—just like our 24seven Comfort Apparel guarantees comfort in every movement.