Welcome to our FAQ page! Here you’ll find answers to common questions about our activewear collections, shipping policies, and more. Designed for the modern, active woman, Modish Ink delivers style and convenience straight to your doorstep.
Product Questions
What types of activewear do you offer?
We specialize in versatile activewear that transitions seamlessly from workout to everyday wear. Our collections include:
- Dresses that layer perfectly over workout gear
- New Activewear sets for fashion-forward fitness
- Pants and shorts designed for both performance and style
- Workout tops and bottoms that combine comfort with modern aesthetics
How do I choose the right size?
Our 24seven Comfort Apparel is designed with stretch and recovery in mind. For the best fit, refer to our detailed size charts available on each product page. Most styles run true to size, with some designed for a more compressive or relaxed fit as noted in product descriptions.
Are your products suitable for high-intensity workouts?
Absolutely! While our pieces are stylish enough for everyday wear, they’re performance-driven with moisture-wicking fabrics and strategic seam placement for full range of motion. The “New Activewear” line is particularly suited for high-intensity training.
Shipping & Delivery
What shipping options do you offer?
We offer two convenient shipping methods to fit your active lifestyle:
✈️ Express Shipping (10-15 business days after 1-2 day processing)
$12.95 flat rate via DHL/FedEx – perfect for last-minute needs
📦 Free Standard Shipping (15-25 business days after processing)
Free for orders over $50 via EMS – great for planned wardrobe updates
$12.95 flat rate via DHL/FedEx – perfect for last-minute needs
📦 Free Standard Shipping (15-25 business days after processing)
Free for orders over $50 via EMS – great for planned wardrobe updates
Do you ship internationally?
Yes! We proudly ship worldwide (excluding some remote areas). Our Alabama-based team personally oversees international shipments for smooth customs clearance. Please note that customers are responsible for any applicable duties or taxes.
How can I track my order?
All shipments include real-time tracking. You’ll receive a tracking number via email once your order leaves our Montgomery headquarters. Track directly through DHL, FedEx, or EMS depending on your chosen shipping method.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Please email [email protected] to initiate a return.
Do you offer exchanges?
Currently, we process returns for refunds only. For size exchanges, we recommend placing a new order and returning the original item. Our fast 1-2 day processing means you’ll often receive your new size before the return completes!
Payments & Accounts
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
How do I update my account information?
Log into your Modish Ink account to update shipping addresses, payment methods, or communication preferences. For security reasons, some changes may require verification.
Contact & Support
How can I contact customer service?
Our Southern hospitality-trained team is happy to help! Email us at [email protected] for any questions about:
- Order status
- Product recommendations
- International shipping concerns
- Special requests
Do you offer styling advice?
Absolutely! Our team loves helping customers create capsule wardrobes that transition from yoga studio to brunch. Mention your style preferences when emailing, and we’ll suggest pieces that match your active lifestyle.
Pro Tip: Join our newsletter for seasonal shipping promotions and exclusive early access to sales with priority processing!
Still have questions? Reach out – we’re here to help you stay stylishly equipped wherever life takes you.
The Modish Ink Team
642 Sagamore Dr, Montgomery, US 36109
